Comments on: Boingo Wireless Follow-Up: Special treatment for Blogging customers?

By: Using HotSpots … Guidelines… « tech4boomers

Using HotSpots … Guidelines… « tech4boomers — Sun, 15 Jan 2012 22:52:21 +0000

[...] ♦ Musings by Annelie Näs Digital, and more digital – ideas, thoughts and reflections via Boingo Wireless Follow-Up: Special treatment for Blogging customers?. [...]

By: Frank Lehnerz

Frank Lehnerz — Tue, 26 Jul 2011 06:08:00 +0000

Lauren Sanyal trolls the internet in search for people posting complaints against Boingo. You can google her or you can also see all the posts she has on herehttp://www.complaintsboard.com/?search=boingo&everything=Everything
It’s nice to see someone working for Boingo trying to make a difference but the company is still horrible. They’re crooks and should be rotting in prison for their bait and switch business practices, difficulty of canceling plans and automatic charging. They are still charging me, even after I canceled and nobody will answer my emails.

By: radu

radu — Mon, 09 Nov 2009 08:38:36 +0000

I would be very careful with Boingo. My advice is uninstall their application from your computer or wireless device. They are running a fishy business. Example: in March you buy a one-time session (let’s say one hour). The terms and conditions state that any future connections will be charged as Pay as you Go. The problem is that next time you are not aware of being charged for internet. In November you connect to what seems to be an open network, you go online without having to select a pricing option or having to agree to the charges. Their application logs you in and you end up paying one dollar a minute without having a clue. No way you can get a refund afterwards because you agreed with the Terms and Conditions half a year ago.

By: radu

radu — Mon, 09 Nov 2009 08:38:00 +0000

By: Why I will never use Boingo Wireless again! | Social Media by Annelie Näs

Why I will never use Boingo Wireless again! | Social Media by Annelie Näs — Thu, 03 Sep 2009 22:00:03 +0000

[...] you want to know what happened? Read more here. Also read the comment on this post from one of the Boingo Employees. Share and [...]

By: Some companies learn, but some just don’t get it (or do they?) - IT-Hora

Some companies learn, but some just don’t get it (or do they?) - IT-Hora — Thu, 03 Sep 2009 18:37:07 +0000

[...] but the Boingo program chose the paid services of Boingo instead. Whe she got the bill, she contacted Boingo customer service, who refused to reimburse her. So she got mad and wrote the [...]