3 ways of using Yammer as meeting support

For those of you who have not tried it, Yammer is an internal microblogg. This means that only people with the same email can see each other microposts. Just like twitter you can also send DM and Reply messages to the people in the network, so they are very similar in that way, which is very helpful when you are introducing other people to the network.
Either way, so far I’ve only used this tool at a smaller company which I worked for and in smaller groups, but it is very interesting, and I’ve found one time when it is particularly useful, if it is frequently used. That one is meeting support.

When you are in a meeting, Yammer can be a great, “silent”-way to communicate with the rest of the office, both to ask questions and to see what is going on. 

Three ways of using yammer in meetings:

  1.  When you need to ask a question, “yam it” – then you can ask the question without interrupting the meeting by making a phone call.
  2. Let people contact the meeting – Let people contact the meeting without interrupting by sending a message.
  3. Now what is going on outside the meeting – If you are in longer meetings for project groups check office status on yammer in the breaks.  

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  • http://twitter.com/AnnelieNaes AnnelieNaes

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  • http://www.jontusmedia.com/ Jon Buscall

    I agree that Yammer is excellent but it's very hard to get companies that aren't used to using social media channels to adopt something like this.

    I tried with one fairly large company (50 + employees) to get them out of email and into Yammer because they were using SO many messages to just chat. And this was resulting in InBox overload.

    What do you think the best way of getting people to adopt Yammer at company level really is?

    I tried a training session and a screencast but nothing really took hold.

  • http://www.annelienaes.com Annelie Näs

    Ofcourse it is difficult to get companies who are not using social media to start using channels like this. But it could also be easier for them to try “internal” social networks, becuase it is easier to controll. Thus, it could actuall be a step on the ladder towards social media adoption.

    I don't think there is one way to get people to adopt but in a company of 50 people I would recommend to start using it in particular projects, or in smaller groups. And make sure that people are using the applications avaliable so they dont have to check the web all the time. When smaller groups see the benefits it is easier to move in to organization wide communication. But most importantly I think that each person need to understand the benefit with the tool.

    How much adoption did you see with your training and screencast?

  • http://www.jontusmedia.com/ Jon Buscall

    I agree working with smaller groups is easier. But when you work with a diverse age group, there's more resistance as you go up the ladder.

    Training helped and adoption by younger members of staff was better but the C suite just couldn't get their head around it. They're still sending emails out to All Staff without a subject line :(

  • http://www.annelienaes.com Annelie Näs

    Sound like you are dealing with more of an attiute problem than a microblog implementation problem. In an organisation like that I think you first have to work with the general communication concept.